The Brick Warehouse LP Reviews and Complaints

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The Brick Warehouse LP Reviews

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  • No Customer Service & Delivery Negligence



    We purchased several items from them. A sofa, washer, dryer, dishwasher plus a chair and have a week to decide if need there were any changes before full payment. They said they will include the warranty of the appliances with it. However, in the invoice they out down $200 for warranty when confronted they said it's just the way they write it. We decided to cancel the chair and immediately they said the warranty was not included. Guess what, a part of the dryer was broken. Guess they want to make more money and went back on their words on warranty. Watch out for this scam. The first... More...
    (Miscellaneous)
    2behelpful4u's Picture   2behelpful4u    0 Comments   Comments
  • Terrible Customer Service



    Recently went to the Brick in Brandon, MB to purchase a curio cabinet for an elderly couple approx $300.00. Sales rep said the product would come in a box, also stated $50.00 for delivery (only .5km away ???)and the elderly couple would have to put the unit together themselves.( Excuse me ????) Also stated cost would be another $40.00 to put the cabinet together by the company? What kind of service is this? Sales Rep, R. Helena also said "other furniture stores build these costs into their prices". I guess $300.00 means nothing to your business! You guys are not very busy as far... More...
    (Shopping, Chain Stores)
    ckckck's Picture   ckckck    1 Comments   Comments
  • Chair left in foyer



    I ordered a living room outfit in Dec and the first consisted of all but 2 pieces. The delivery guys in the first round were wonderful. After a number of calls to find out when the other 2 items would be delivered, the one item ( a large sofa chair)was eventually delivered in Jan. It was raining and I live in a new construction area where the outside landscaping has not been completed. I asked the delivery persons to remove their boots in the foyer and they would not. Since I did not want them walking across my dining and living rm with their dirty, wet boots, they left this sofa chair in... More...
    (Delivery Services)
    mfavaro's Picture   mfavaro    0 Comments   Comments
  • The BRICKS's New Furniture Stinks - Literally



    On August 5, 2011, we bought a new bedroom set for our pre-teen daughter, comprising a bed, a nightstand and a dresser with mirror. About 10 days later we installed the dresser in the bedroom - and soon after we noticed an unmistakable odor from the dresser; it most likely was what are termed as VOCs. Note: Volatile organic compounds (VOCs) are organic chemicals that have a high vapor pressure at ordinary, room-temperature conditions. Their high vapor pressure results from a low boiling point, which causes large numbers of molecules to evaporate from the liquid or solid form of the... More...
    (Furniture)

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